Running an Airbnb is stressful; with so many things to juggle, from online bookings and property management to health and safety and rules, it can be overwhelming. Especially in the height of the season when your next guest is due just a few hours after last night’s guests leave…🤯
Did you know that in 2023, Airbnb had over 448 million nights and experiences booked globally 😲 so what makes the best stays stand out from the rest? How do you stay on top of cleaning, provide the best experience, and get good reviews on Airbnb all at the same time?
We’ve got you👇
Do Airbnb have a cleaning checklist?
Airbnb has created a range of ground rules around health and safety, cleanliness and guest turnover to ensure that each listing and host is fair and treats all guests equally.
They also provide a list of responsibilities for guests to follow that will help hosts keep their listings to a good standard.
How do I increase my positive reviews?
Want more positive Airbnb guest reviews? Don’t overcomplicate it. If you can meet a high standard of cleanliness, follow safety rules and have good communication with your guests then they will likely leave positive feedback.
So what can you do to make a smoother guest turnover and, therefore, a higher chance of a positive review?
- Create a cleaning checklist for each room so you don’t miss anything
- List any cleaning products you need and make sure you have plenty in stock
- Conduct sufficient cleaning each time a guest leaves, including washing laundry, removing rubbish, vacuuming, sweeping, and wiping down surfaces
- Make sure you sanitise high-traffic areas, including light switches, door handles and even the TV remote
Keeping a log of your cleaning activity and supplies means you’re prepared to tackle every turnover as efficiently as possible, making sure those positive reviews keep rolling in 👏
Can I use Orca Scan to increase my positive Airbnb reviews?
Our Cleaning Inspection Solution acts as your very own cleaning management system! Simplify the process of each turnover by capturing essential details like date and time, photographic evidence of damages, signature of the inspector and even monitor your stock of cleaning products using our handy barcode tracking system.
To get started with Orca Scan:
- Download the Orca Scan app
- Create a new sheet using the Cleaning Inspection template
- Create a sheet for each property you manage
- Using our barcode generator, create a QR code for each sheet and display this in each location so it is easily scannable
- To start an inspection, simply scan the barcode in the location you want to clean
- Follow the prompts to enter the required information
- Save the changes
You can even login to cloud.orcascan.com to see all of your reports, export your data and keep records of every turnover.
How to use Orca Scan’s Cleaning Inspection Template
We recommend that you create a sheet for each property you manage - not for each room in the house. This is so you can see all the data for each listing in one main sheet 🙏
For example, if you run a listing with 10 rooms, then you’d have one sheet with 10 rows, and each row would represent a room with a barcode. The additional columns in the sheet would hold information that you want to track, such as the type of clean (deep clean or guest turnover), date, time, images and inspector name. This way, you can track the inspections of each room and ensure that each guest has a positive experience.
If needed, you can customise your columns with triggers to guide the cleaner through all the checks that need to be done in each room.
→ Pro Tip from CSM’s: Using the “True/False” data-type allows for a simple yes/no toggle and activating “Empty on Scan” allows for a clear form on each scan.
Why use Orca Scan for Airbnb Cleaning Inspections?
Our Cleaning Inspection Solution allows you to hold all important data and information in one place to ensure every turnover is completed with ease, and you provide the same standard to each of your guests.
Other benefits include:
- Increasing visibility and compliance as Airbnb hosts
- Increasing cleanliness across all listings
- Increasing the number of positive reviews you receive
- Saving time by increasing efficiency with every guest turnover
- Manage a historic record of all cleans
- Track any damages or maintenance issues using photo fields as evidence
- Giving your guests the chance to submit feedback about your listing using Orca Forms 👏
- Plus, Orca Scan’s user-friendly mobile app can be used on any smartphone, saving you money on expensive scanners!
Airbnb Cleaning Inspection questions?
Want to discuss how our Cleaning Solution can help with your Airbnb cleaning needs? Book a free implementation call, and we’ll help you create the perfect solution.