Last Mile Delivery Tracking Software

How to Get Started with Last Mile Delivery Tracking

Why is last mile tracking so important for my business?

Last mile delivery tracking gives you complete visibility over every delivery. With Orca Scan, logistics teams can see exactly where and when each parcel was scanned, send real-time delivery updates to customers and capture photos or signatures as proof of delivery. This helps reduce failed deliveries, cut re-delivery costs, improve accountability and boost customer satisfaction from dispatch to doorstep.

How do I implement last mile delivery tracking with Orca Scan?

Simply follow the steps below:

1. Download the Orca Scan barcode app
2. Create a new sheet using the Last Mile Delivery Template
3. Add any extra fields you need by right-clicking an existing one and selecting ‘Add Column’
4. Scan the product barcodes
5. Update the package status and save

How can Orca Scan optimise my last mile delivery operations?

Orca Scan is the Last Mile Delivery software that helps you track and optimise every step of your delivery process. Your team has access to real-time package tracking, photo and signature proof of delivery, and time-stamped updates. You can even manage multiple delivery locations, assign couriers to specific routes and monitor performance across your entire operation.

The solution works hand-in-hand with our barcode-based order fulfilment solution to ensure you have full end-to-end visibility from order picking to the doorstep.

How can I use Orca Scan’s Asset Maps to track deliveries?

Easily track every delivery with Orca Scan’s Asset Maps. See where each package was last scanned, who scanned it, and view its entire journey. Access GPS coordinates, get directions to its last known location and review every delivery step using the History Log.

All you need to do is:

1. Create a sheet using the Last Mile Delivery Template
2. Add fields to capture extra information (if needed)
3. Add the relevant users to your sheet
4. Scan your packages and deliveries
5. Click the Map button in the bottom left corner and select a pin to view it’s location data

How can I use Orca Scan to track multiple delivery routes?

You can view all deliveries across multiple locations in a shareable read-only sheet.

All you need to do is:

1. Create a sheet using the Last Mile Delivery Template
2. Customise the sheet to capture the information you need
3. Duplicate the sheet for each location and name them
4. Add the relevant users to the correct sheets
5. Merge sheets into a single view by clicking the plus icon in the bottom left corner
6. Name your view, select the sheets you’d like to include and click Create

Then you’ll see all of your data in a single sheet, so you can keep track of all your deliveries

Can Orca Scan provide proof of delivery with signatures and photos?

Yes, you can set up delivery notifications with simple if-this-then-that triggers and capture proof of delivery with signatures and photo fields, and show fields conditionally to make data entry easier for drivers.

What if a package is lost or damaged?

With Orca Scan’s if-this-then-that triggers, you can automatically notify your team via email, in-app notification or an in-app dialogue if a package is lost or damaged. Just follow these simple steps to set it up quickly 👏