Intertrend Communications is an award-winning communication agency based in Long Beach, California. For over 30 years, it has successfully helped Fortune 1000 clients nurture and establish brand leadership in emerging markets through a combination of marketing and advertising strategies.
With Orca Scan, they manage and track a central office equipment database for multi-office and multi-location visibility with our handy Inventory Tracking Solution. Find out how👇
The Challenges:
Before finding an effective inventory management solution, Tate and the team found themselves in a vicious circle of duplicating, exporting, and updating documents every single time they needed them… This, as you can imagine, was inefficient, time-consuming, and required a lot of management.
We had several Google Sheets at once, and no one knew which to useTate AllenIT and Facilities ManagerIntertrend Communications
So, Tate was trialling different barcode tracking solutions to find the best one. Some were too complicated, hard to use and didn’t complete tasks as well as he needed… but then he discovered Orca Scan 👏
A little bit of context: Meet Tate 👋
Meet Tate, IT and Facilities Manager at Intertrend Communications, who is in charge of tracking assets across all offices and warehouses, with over 80 employees who require equipment suited to their role.
After trialling a few other systems, he came across Orca Scan and hasn’t looked back 😉 Our Inventory Tracking Solution was essential to providing complete visibility and end-to-end tracking to show which assets belong to whom, the condition of each item as well as pin-pointing its’ location (to name a few!).
The team tracks digital items like laptops and phones, as well as facilities and warehouses, so staff can scan a barcode in a warehouse or unit within a warehouse and be directed to the correct sheet that highlights its contents.
Orca Scan really helped us wrangle a lot of information and reduce a lot of headaches when it came to managing an inventory that was in flux for a multi-office solutionTate AllenIT and Facilities ManagerIntertrend Communications
How Orca Scan provides a solution: saving time with Zapier Integration
Orca Scan serves as an inventory log for Intertrend’s office equipment across multiple offices and locations in the US, so it was crucial to implement an efficient tracking system to monitor all equipment and who it is assigned to.
One way they utilise this is during maintenance. When an item is damaged, the team are able to scan it, upload photos of any issues and log any fixes that need to be made. This has become super handy once an item is returned after use, such as when an employee leaves the company - as with one scan, they can check any previous damage or maintenance work undertaken, ensuring they know what repairs or cleaning is needed for the next recruit 🙏
Another one of Tates’ favourite ways to use Orca Scan is when receiving packages at the office. He has created a workflow for the team that helps quickly and easily identify packages and get them in the hands of the right person.
As they receive a parcel and scan the barcode, an Orca form opens where Tate can fill out information about who the parcel is for and where it needs to go. From here, the team can upload an image of the parcel to demonstrate its condition and check the quantities to make sure everything is accounted for. Finally, they can select the email address of the receiver and notify them via Slack, using a Zapier integration, to say their parcel is ready to be collected… 👏👏
The email address links everything together, and the trigger for Zapier provides a new entry in Orca ScanTate AllenIT and Facilities ManagerIntertrend Communications
Has the solution been successful?
With several assets and a lot of information circling the offices, Tate needed to keep track of this information to avoid any misplaced, damaged or lost equipment. Thanks to our Inventory Tracking Solution, Tate has saved hours by automating workflows and allowing our integrations to do the hard work for him 🤝
For us, it’s a small team that actually uses Orca Scan, but the whole company benefits from itTate AllenIT and Facilities ManagerIntertrend Communications
The team no longer need to worry about logging received parcels, writing down barcode numbers, and contacting employees to collect because our integrations do it for them!
And the best bit for Tate? Orca Scan is affordable, has a flexible price tag and is easy to use - in fact, he’s even got some of the team involved by giving them access to an Orca Sheet for use at events, which can later be exported to Google Sheets 👏
It’s out of the box. Being able to easily get data out of the ecosystem of Orca Scan was a big selling point for me. And that’s Orca’s bread and butterTate AllenIT and Facilities ManagerIntertrend Communications
Thank you
Thanks to Tate and the Intertrend team for sharing how you use Orca Scan to stay on top of your inventory management needs. We look forward to sharing new features and integrations with you very soon 🙏