Last Mile Tracking: Real-Time Delivery Visibility

Effective last mile tracking is crucial for businesses because it directly impacts customer satisfaction and brand reputation. By ensuring timely and accurate deliveries, companies can foster customer loyalty, reduce operational costs, and minimise the risks associated with lost or damaged goods.

A well-implemented last mile tracking system provides real-time visibility into the delivery process, enabling proactive issue resolution and ultimately contributing to a more efficient and profitable operation.

Simply follow the steps below:

1. Download the Orca Scan barcode app
2. Create a new sheet using the Last Mile Delivery Template
3. Add any extra fields you need by right-clicking an existing one and selecting ‘Add Column’
4. Scan the product barcodes
5. Update the package status
6. Save

Using the Orca Scan Last Mile Delivery solution means that no matter what your unique needs are, you can be sure your packages are delivered successfully and without damage in an efficient and cost-effective way.

With Orca Scan, your team can update and track the progress of packages throughout the last mile tracking process. Improvements in upstream order fulfilment contribute to this efficiency. This allows you to manage your process end-to-end and confirm receipt of delivery with signatures and photos, all time-stamped and available to view in real time.

Add a sheet for every location you manage, and siemply add the appropriate courier for each route so they can get scanning!

Yes! Asset Maps makes it easy for you to see the journey of each of your items, where they were last scanned and by whom. You can even create a view to see all deliveries, across multiple locations in a single read-only sheet.

All you need to do is:

1. Create a sheet using the Last Mile Delivery Template
2. Add fields to capture additional information (if needed)
3. Duplicate the sheet (one for each location)
4. Rename the sheets to their location name
5. Add the relevant users to the correct sheets
6. Click the plus icon in the bottom left corner.
7. Select the sheets you want to merge into one view
8. Click create

Plus, with our History Log, you can monitor the full audit trail of the item’s entire journey from warehouse to customer.

Yes, you can set up a trigger to notify you when packages have been delivered using simple if-this-then-that logic. Our solution also comes pre-configured with signature and photo fields to make it even easier for you to capture proof of delivery.

Using our triggers feature, you can notify your team via an Email, in-app notification or an in-app dialogue if a parcel gets lost or damaged. Just follow these easy instructions to set it up 👏